If your statement looks to be incorrect, there are a few things you should confirm while you examine your transactions.
First, compare the transactions on your statement to the transactions in your app. Pay particular attention to the transactions around the end of one month and the beginning of the next as some transactions may be initiated during one statement period and clear during the next statement period.
If you are using Novo Boost, please review our resources here which will explain how those transactions appear on your statement.
If you are using our Reserves feature, please review our resources here with additional information about this budgeting tool.
Lastly, if you need assistance from our agents, please log into your app to submit a request to support where we would be happy to review your transactions for any discrepancies.