If you suspect that your Novo account has been hacked, please immediately call our Fraud department at 1-844-260-1461. We’ll do everything in our power to protect your account.
We work hard on our end to keep your information safe and secure. However, make sure to protect your account numbers and electronic access devices (e.g. an ATM/debit card) we provide for your account(s).
We advise that you do not discuss, compare, or share information about your account number(s) with anyone unless you are willing to give them full access to your account(s).