To activate your Novo card, please call 📞+1-844-260-6880 from the personal phone number that is associated with your account.
You will be asked to provide the following:
- Your Novo account number (which you can find in the account tab)
- Debit card number
- Debit security code on the back of the card
- Debit card expiration date
You'll then be asked to set a PIN to secure your transactions.
Please note that if you call to activate from a phone that is not associated with your account, you'll need to confirm the phone number that is listed as your personal phone on your Novo account during the activation process.
Reach out through the Novo app if you have any questions or face complications!