If you selected to receive a debit card on your application, your debit card will be sent to the personal address that you entered on your application. If you would like to confirm this address, please log into your account and reach out to support in the Novo app. You'll need to confirm your personal address.
Please note, at this time we will be unable to deliver your debit card to a P.O. Box. This is due to our account team's policy.
If your card is expiring, the replacement card will be sent to the current personal address on file before the end of the month your previous card expires in.
If you need to update your personal address, you'll make this update in the app.