At Novo, we take customer privacy very seriously. We make sure that your personal and business information is secure. Of course, to better protect your information, we ask you to protect the account number(s) and debit card(s) provided for your account(s).
Federal law requires us to obtain sufficient information to verify your identity. The information you provide is protected by our privacy policy and federal law. You may be asked several questions and to provide one or more forms of identification to fulfill this requirement. In some instances, we may use outside sources to confirm this information.