The best way for our users to reach the Novo team is through the Novo app, or by emailing us directly. That said, you can find Novo's user support phone number on the back of your Novo debit card. For security reasons, we are unable to list that number here.
Our support hours are Monday - Friday 9 am - 6 pm EST.
Right now, because of increased demand for Novo accounts, we're unable to support phone calls for non-Novo users. If you have any questions, please email us at firstname.lastname@example.org and our team will follow up as soon as possible.