Third-party ATM fee reimbursements are capped at $7 per month. Novo does not charge fees for ATM withdrawals or point of sale (POS) transactions. Fees incurred overseas are typically due to currency exchange rates or fees imposed by ATM or POS owners.
If you plan to travel abroad, please activate your debit card while still in the US by making at least one transaction with your Novo debit card on US soil to avoid any issues when abroad.
Starting January 1, 2024, you'll receive ATM fee refunds shortly after the transaction is processed.