To receive the code, you will need to apply using a US cell phone number that is backed by one of the major US wireless service providers. You will not be able to apply while using a VPN, with a VoIP number, or with any virtual phone numbers. You must currently be within the 50 states of the US to receive the code.
We recommend waiting for 30 minutes to try the code again. Unfortunately, we cannot verify your email address manually as part of our accounts verification process.
If you still have trouble, please reach out to support by emailing us to support@novo.co from the email address that you used on your application