If there is an unrecognized withdrawal on your account - POS, ATM, bank transfer (ACH), check, etc. we recommend you call our Fraud hotline at 1-844-260-1461.
Please have the following details as they appear on your account for any transaction in question:
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date of the transaction
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amount of the transaction
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title ('POS withdrawal', 'External Withdrawal', etc.)
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merchant
Our team will ensure that this is resolved for your business.