If there is an unrecognized withdrawal on your account—POS, ATM, external (ACH transfer), check, etc.—we recommend you reach out to us via 'Support' in the bottom right-hand corner of your app as soon as possible.
Please include the following details as they appear on your account for any transaction in question. The:
title ('POS withdrawal', 'External Withdrawal', etc.), and
Our team will follow up with the next best steps to ensure this is resolved for your business.