Currently, Novo does not offer overdraft protection. However, one way we can help our customers to avoid overdraft fees is to alert them when their overall balance dips below a certain threshold.
As a Novo customer you have the ability to set your own low balance threshold by:
- Log in to your Novo App
- Go to the Account tab > Settings
- Select Low Balance Alert
- Select Enable low balance alerts
- Set your low balance threshold and click save
You will receive a notification when your balance dip below the threshold you have set.