Physical Debit Card
- Transitioning to your new Novo Debit Card
- I have a transaction on my Novo card that is being deactivated that I want to dispute — what should I do?
- Why am I blocked from transacting with certain merchants or in specific countries?
- I received a new, white Novo Debit Card but I still see the black Novo Debit Card in my mobile app. What’s going on?
- If my Novo card is damaged, what should I do?
- Will my current card expire when I activate the new card?
- Why did I receive a new card even though my current card isn’t expiring yet?
- Does Novo offer virtual cards?
- Help, my debit card has been declined!
- Help, my debit card is lost or stolen!
- Can I use my Novo debit card at an ATM?
- Can I have multiple Novo debit cards?
- Where will my Novo card be delivered?
- How do I change my PIN?
- Does a temporary debit authorization hold affect my account balance?