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  1. FAQs
  2. FAQs
  3. Getting Started with Your Novo Account
  4. Application

Application

  • Does Novo use Chex systems?
  • How do I cancel my application?
  • How do I start a Novo application?
  • What information will I need to provide in my application?
  • Can I apply for an account with an EIN instead of an SSN?
  • Do you offer phone support for applicants?
  • What happens to the data collected during the application process?
  • What is the link to continue with my application?
  • I can't upload upload my ID to continue with the application
  • What if my business partner does not have an SSN?
  • Can I add my DBA during the application process?
  • How do I update my phone number on my application?
  • How do I update my application email?
  • Additional user having trouble with application
  • My application is stuck and I can't move past the business information section!
  • Why is the application rejecting my address?
  • Why can't I receive the phone code?
  • Can I change my business type from a sole proprietorship to an LLC after my account is opened?
  • How long does it take to review my application?
  • Is Novo available for businesses or owners outside of the United States?
  • Do I need a driver's license or passport to apply?
  • What business documents do I need to open an account?
  • How do I send my business documents when applying?
  • If I am involved in a legal financial dispute and apply for a Novo account or have an existing account, what will happen?
  • How do I list owners when I have a non-profit ownership structure?
FAQs