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FAQs
Categories
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Getting Started with Your Novo Account
Novo Basics for new applicants and current customers.
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Send Money
Sending money and payments from your Novo account with checks and electronic transfers.
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Add Money
Making deposits to your Novo account through checks, electronic transfers, debit cards, and payment processors.
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Novo Account Management
Updating your account & log-in information.
Assistance with account access, frozen accounts, and closed accounts.
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Cards
Novo card resources.
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Managing Your Business
Reserves, invoices, bookkeeping, funding, and other Novo products and integrations to help your business.
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Keeping Your Account Safe
All about account security, fraud, and privacy & legal information.