Additional Users & Ultimate Beneficial Owners (UBOs)
- What is the meaning of an additional user on my account?
- What is the difference between removing UBO details and removing an additional user from my account?
- How do I add a user to my account?
- How do I remove an additional user?
- What is a UBO? What information is required while adding UBO information?
- Can UBOs edit their own information?
- What happens after I submit a request to add or edit UBO information?
- Can I update the details of multiple UBOs at once?
- Can I add a UBO that I have removed previously?
- A new individual now owns 25% or more of my business. How do I add this information to my account?
- An individual that previously held more than 25% of my business now holds less than 25%. How do I remove their information from my account?
- How long does it take to get my business's UBO details updated?
- A UBO's identifying information (e.g. address) is out of date. How do I update this information?
- What happens if a UBO's details change after I’ve submitted a request?
- How do I know if my UBO information has been updated successfully?
- What types of changes can I make to a UBO's information?
- How can I view the current UBO information associated with my account?
- How do I update the ownership percentage of an existing UBO?
- Can I add a user with partial/read-only access?
- Additional user needs help with their application